XViera Vet Updates:At this time we are open. You can find all up to date information on COVID-19 and our practiceshere
Open Mon: 7:30AM-7:00PM
Tues, Weds, Thurs, Fri: 7:30AM-5:30PM
Sat: 8:00AM - 11:00AM
Sun: CLOSED

Viera East Update: COVID-19


Dear Viera East Community,

First and foremost, Viera East will remain OPEN at this time. However, due to the evolving situation with the Coronavirus (COVID-19), we will be taking additional precautionary measures to help protect the community from further spread.

Starting March 19, 2020, we will no longer be allowing clients inside the hospital building.

In order to decrease person-to-person interaction, our staff will meet you in the parking lot for your appointment. Drop-offs are on an as-needed basis. 

**We ask that anyone, or anyone on their family, experiencing cold or flu-like symptoms including fever, coughing, and/or shortness of breath to please call before coming in.

Before your scheduled appointment, we are asking that all owners fill out this mobile-friendly form to help with the check-in process:

https://www.vieravet.com/forms/summary-patients-health-exam

What clients should do when they arrive at the hospital with patients:

Call us at 321-339-2250

  • Please remain in your vehicle with your animal.
  • A care professional will discuss your needs by phone when you arrive.
  • At the end of the phone conversation, our staff will meet you in the parking lot in order to bring your pet in to the hospital.
  • We will evaluate your pet as you wait outside the building. If you need to drop off your pet and return later in the day please let us know when scheduling your appointment.

After we evaluate your pet, you will receive a phone call to discuss recommendations and a plan moving forward. Verbal consent for treatment and details surrounding treatment plans will be authorized via this phone call.

  • A credit card or Care Credit is preferred.

Once the care of your pet is complete, the discharge process will be discussed.

MEDICATION PICK UP, FOOD PICK UP

If you need a prescription refill or food, you MUST CALL IN ADVANCE for approval/denial. We will not be filling prescriptions on a walk-in basis temporarily. Food and medications will be delivered through a window by the front entrance.

IMPORTANT: Clients should have enough medication and food for 2-weeks to a month in the event of a shutdown. Please let us know what you require to help make that happen when you call.

And finally, if you have traveled outside of the country in the last 14 days we kindly ask that you do not visit the clinic for 2 weeks. If you are feeling ill or have a fever we also ask that you refrain from visiting for 2 weeks.

This is all new territory for all of us, but we will continue to do our best to serve you and your pets. Please know that these decisions have not been made lightly and that we will continue to re-evaluate the situation surrounding COVID-19 as more information becomes available

.